Health Care Administration

Activity Director

Promote and organize activities to encourage social interaction. Plan and develop successful activity programs.

Typical Tasks:

  • Oversee, plan and direct the therapeutic recreation program.
  • Oversee inventory, order processing and distribution of products and services.
  • Oversee departmental staff operations including volunteers, business planning and budget development.
  • Ensure services are in compliance with professional standards, state and federal regulatory requirements.

Administrative Medical Assistant / Medical Office Professional

Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.

Typical Tasks:

  • Answer telephones and direct calls to appropriate staff.
  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
  • Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
  • Complete insurance or other claim forms.
  • Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
  • Receive and route messages or documents, such as laboratory results, to appropriate staff.
  • Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
  • Transmit correspondence or medical records by mail, e-mail, or fax.

Clinical Medical Assistant

Perform administrative and certain clinical duties under the direction of a physician. Administrative duties may include scheduling appointments, maintaining medical records, billing, and coding information for insurance purposes. Clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and administering medications as directed by physician.

Typical Tasks:

  • Record patients’ medical history, vital statistics, or information such as test results in medical records.
  • Interview patients to obtain medical information and measure their vital signs, weight, and height.
  • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
  • Authorize drug refills and provide prescription information to pharmacies.
  • Clean and sterilize instruments and dispose of contaminated supplies.
  • Prepare and administer medications as directed by a physician.
  • Show patients to examination rooms and prepare them for the physician.
  • Explain treatment procedures, medications, diets, or physicians’ instructions to patients.
  • Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
  • Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.

Emergency Management Specialist

Responsible for planning emergency response programs and coordinating the people on the ground.

Typical Tasks:

  • Prepare emergency situation status reports that describe response and recovery efforts, needs, and preliminary damage assessments.
  • Keep informed of federal, state and local regulations affecting emergency plans, and ensure that plans adhere to these regulations.
  • Coordinate disaster response or crisis management activities such as ordering evacuations, opening public shelters, and implementing special needs plans and programs.
  • Design and administer emergency preparedness training courses that teach people how to effectively respond to major emergencies and disasters.

Environmental Health and Safety Technology / Occupational Health and Safety Technician

Collect data on work environments for analysis by occupational health and safety specialists. Implement and conduct evaluation of programs designed to limit chemical, physical, biological, and ergonomic risks to workers.

Typical Tasks:

  • Test workplaces for environmental hazards, such as exposure to radiation, chemical or biological hazards, or excessive noise.
  • Verify availability or monitor use of safety equipment, such as hearing protection or respirators.
  • Supply, operate, or maintain personal protective equipment.
  • Evaluate situations or make determinations when a worker has refused to work on the grounds that danger or potential harm exists.
  • Maintain all required environmental records and documentation.
  • Prepare or calibrate equipment used to collect or analyze samples.
  • Plan emergency response drills.
  • Recommend corrective measures to be applied based on results of environmental contaminant analyses.
  • Prepare or review specifications or orders for the purchase of safety equipment, ensuring that proper features are present and that items conform to health and safety standards.
  • Help direct rescue or firefighting operations in the event of a fire or an explosion.

Health Information Technology or Management / Electronic Health Record Management / Medical Records and Health Information Technician

Compile, process, and maintain medical records of hospital and clinic patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the health care system. Process, maintain, compile, and report patient information for health requirements and standards in a manner consistent with the healthcare industry’s numerical coding system.

Typical Tasks:

  • Protect the security of medical records to ensure that confidentiality is maintained.
  • Review records for completeness, accuracy, and compliance with regulations.
  • Retrieve patient medical records for physicians, technicians, or other medical personnel.
  • Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer.
  • Release information to persons or agencies according to regulations.
  • Compile and maintain patients’ medical records to document condition and treatment and to provide data for research or cost control and care improvement efforts.
  • Process and prepare business or government forms.
  • Process patient admission or discharge documents.
  • Plan, develop, maintain, or operate a variety of health record indexes or storage and retrieval systems to collect, classify, store, or analyze information.
  • Assign the patient to diagnosis-related groups (DRGs), using appropriate computer software.

Health Services Management

Plan, direct, or coordinate medical and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.

Typical Tasks:

  • Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
  • Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
  • Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.
  • Review and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization.
  • Plan, implement and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
  • Direct or conduct recruitment, hiring and training of personnel.
  • Establish work schedules and assignments for staff, according to workload, space and equipment availability.
  • Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
  • Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
  • Develop and maintain computerized record management systems to store and process data such as personnel activities and information, and to produce reports.

Human Services – Substance Abuse Counseling / Mental Health Services

Help those suffering from drug addiction, alcoholism, and other chemical dependencies. Perform evaluations for patients and develop a personalized plan for recovery.

Typical Tasks:

  • Gather information about patients using interviews, case histories, observations and assessments.
  • Facilitate and lead group and education sessions.
  • Manage caseload and documentation.
  • Develop individual intervention, treatment and recovery plans.
  • Perform substance abuse or other disorder evaluations for patients.

Insurance Specialist

Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.

Typical Tasks:

  • Review insurance policy to determine coverage.
  • Prepare insurance claim forms or related documents and review them for completeness.
  • Provide customer service, such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors.
  • Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.
  • Post or attach information to claim file.
  • Calculate amount of claim.
  • Pay small claims.
  • Transmit claims for payment or further investigation.
  • Contact insured or other involved persons to obtain missing information.
  • Apply insurance rating systems.

Long Term Care Administrator – ATC

Daily operations of nursing homes that comply with federal, state, and local government agency requirements.  Responsible for patient admissions, facility operations, personnel management, accounting, budget planning, insurance regulations, and more.

Medical Coding and Billing

Compile data, compute fees and charges, and prepare invoices for billing purposes. Duties include computing costs and calculating rates for goods, services, and shipment of goods; posting data; and keeping other relevant records. May involve use of computer or typewriter, calculator, and adding and bookkeeping machines.

Typical Tasks:

  • Verify accuracy of billing data and revise any errors.
  • Operate typing, adding, calculating, or billing machines.
  • Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered.
  • Review documents such as purchase orders, sales tickets, charge slips, or hospital records to compute fees or charges due.
  • Perform bookkeeping work, including posting data or keeping other records concerning costs of goods or services or the shipment of goods.
  • Keep records of invoices and support documents.
  • Resolve discrepancies in accounting records.
  • Track accumulated hours and dollar amounts charged to each client job to calculate client fees for professional services, such as legal or accounting services.
  • Type billing documents, shipping labels, credit memorandums, or credit forms, using typewriters or computers.
  • Contact customers to obtain or relay account information.

Mental Health Clinical and Counseling Psychology – Psychiatric Technician

Care for individuals with mental or emotional conditions or disabilities, following the instructions of physicians or other health practitioners. Monitor patients’ physical and emotional well-being and report to medical staff. May participate in rehabilitation and treatment programs, help with personal hygiene, and administer oral or injectable medications.

Typical Tasks:

  • Monitor patients’ physical and emotional well-being and report unusual behavior or physical ailments to medical staff.
  • Issue medications from dispensary and maintain records in accordance with specified procedures.
  • Provide nursing, psychiatric, or personal care to mentally ill, emotionally disturbed, or mentally retarded patients.
  • Observe and influence patients’ behavior, communicating and interacting with them and teaching, counseling, or befriending them.
  • Administer oral medications or hypodermic injections, following physician’s prescriptions and hospital procedures.
  • Encourage patients to develop work skills and to participate in social, recreational, or other therapeutic activities that enhance interpersonal skills or develop social relationships.
  • Take and record measures of patients’ physical condition, using devices such as thermometers or blood pressure gauges.
  • Collaborate with or assist doctors, psychologists, or rehabilitation therapists in working with mentally ill, emotionally disturbed, or developmentally disabled patients to treat, rehabilitate, and return patients to the community.
  • Develop or teach strategies to promote client wellness and independence.
  • Aid patients in performing tasks, such as bathing or keeping beds, clothing, or living areas clean.

Pharmacy Technician

Prepare medications under the direction of a pharmacist. May measure, mix, count out, label, and record amounts and dosages of medications according to prescription orders.

Typical Tasks:

  • Transfer medication from vials to the appropriate number of sterile, disposable syringes, using aseptic techniques.
  • Receive written prescription or refill requests and verify that information is complete and accurate.
  • Establish or maintain patient profiles, including lists of medications taken by individual patients.
  • Supply and monitor robotic machines that dispense medicine into containers and label the containers.
  • Maintain proper storage and security conditions for drugs.
  • Answer telephones, responding to questions or requests.
  • Prepack bulk medicines, fill bottles with prescribed medications, and type and affix labels.
  • Mix pharmaceutical preparations, according to written prescriptions.
  • Clean and help maintain equipment or work areas and sterilize glassware, according to prescribed methods.
  • Price and file prescriptions that have been filled.
Description 2017 Jobs 2027 Jobs
Low Pay
Medium Pay
High Pay
Activity Director $20,800 $29,120 $39,520
Administrative Medical Assistant / Medical Office Professional 13,625 17,576 $22,168 $30,028 $40,773
Clinical Medical Assistant 55134 62,443 $19,335 $32,374 $56,068
Emergency Management Specialist 3,999 5,025 $24,217 $32,631 $48,685
Environmental Health and Safety Technology / Occupational Health & Safety Technician 942 1,074 $26,998 $44,990 $91,998
Health Information Technology or Management / Electronic Health Record Management 3,715 4,639 $23,486 $38,894 $68,215
Health Services Management 5,471 7,003 $53,996 $101,004 $164,008
Human Services – Substance Abuse Counseling / Mental Health Services $24,003 $37,003 $47,008
Insurance Specialist 5,548 5,825 $22,006 $37,003 $56,992
Long Term Care Admin ATC (ALTRM-CARE) 5,467 7,043 $56,233 $104,852 $174,197
Medical Coding and Billing 3,715 4,639 $23,486 $38,894 $68,215
Mental Health Clinical and Counseling Psychology – Psychiatric Technician 1,280 1,446 $22,006 $28,995 $38,001
Pharmacy Technician 8,143 9,723 $24,120 $34,710 $46,065

Education Level:

  • Activity Director – Certificate
  • Administrative Medical Assistant / Medical Office Professional – Associate Degree / Certificate
  • Clinical Medical Assistant – Certificate
  • Emergency Management Specialist – Associate Degree / Certificate
  • Environmental Health and Safety Technology / Occupational Health & Safety Technician – Bachelor Degree / Associate Degree
  • Health Information Technology or Management / Electronic Health Record Management – Associate Degree
  • Health Services Management  – Bachelor Degree
  • Human Services – Substance Abuse Counseling / Mental Health Services – Associate Degree / Certificate
  • Insurance Specialist – Certificate
  • Long Term Care Admin ATC (ALTRM-CARE) – Advanced Technical Certificate (must have a Bachelor Degree)
  • Medical Coding and Billing – Certificate / High School or Less
  • Mental Health Clinical and Counseling Psychology – Psychiatric Technician – Associate Degree / Certificate
  • Pharmacy Technician – Associate Degree / Certificate
Source: Career Coach – Houston – Woodlands – Sugarland, TX Region and PayScale


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